Shipping policy
Shipping Policy
Shipping
All orders are carefully prepared and shipped from our European warehouse. To ensure the fastest possible delivery, some orders may arrive in separate shipments.
Delivery Time:
In-stock products
The typical delivery time is 5–12 business days.
Pre-order products
The typical delivery time for pre-order products is 4–8 months from the date of purchase. You will receive a tracking link by email as soon as your order has been shipped.
Shipping Costs
Shipping costs are displayed at checkout before the order is confirmed.
Order Tracking
You will receive tracking information by email once your order has been shipped (if tracking is available for your shipment).
Possible Delivery Delays
Delivery times may occasionally be extended due to factors such as high shipping volumes, weather conditions, local circumstances, customs procedures, or other events beyond our control.
If Your Order Has Not Arrived
If your order has not arrived within 30 days, please contact us at support@nordlifhome.fi, and we will investigate the shipment for you.
Damaged Deliveries
If your order arrives damaged, please contact us as soon as possible and include photos of both the packaging and the product so we can resolve the issue quickly.