Refund Policy

Right of Withdrawal

Customers have the right to cancel their order within 30 days of receiving the product, in accordance with EU consumer protection legislation.

Product Condition

Returned products must be in substantially the same condition as when received. If the product has been used beyond what is necessary to determine its nature, characteristics, and functionality, the customer may be liable for any reduction in the product's value.

Return Shipping Costs

NordLif Home offers free returns within 30 days of receiving your order in Finland and across all EU markets we serve. Before returning your item, please contact our customer service at support@nordlifhome.fi to receive return instructions and a return authorization.

Return Instructions and Return Address

Before returning a product, please contact our customer service at support@nordlifhome.fi to receive return instructions.

The return address will be provided after your return request has been reviewed.

Refunds

Refunds will be issued to the original payment method once the returned product has been received, inspected, and approved. We reserve the right to withhold the refund until the returned item has been received and verified.